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FAQ | Frequently Asked Questions

When are the letters posted?

We post all Bad Santa letters between the 10th and 18th of December. Due to the fact we print thousands of Santa letters we are unable to dispatch on specific dates.

Can you address the Bad Santa letter to multiple people?

Unfortunately your Bad Santa letter will not read correctly if addressed to two or more people. Please order separate letters to avoid disappointment.

Can you post abroad?

We will post your letter worldwide, however you need to be aware that there are strict deadlines in place, you will need to order before the 1st December to enable us to print and post your item.

What method of payment do you accept?

Debit and Credit Cards - all payments are processed through our secure payment provider.

Contact Us | Help & Support (Telephone: 01388 435010)

* Enquiries handled on average 1 hour 33 minutes.